OUR CUSTOMER SERVICE

We are committed to establish close cooperation with our clientele and our subcontractors, while developing an optimum complete solution for recycling of biomass or sewage sludge. The following services are offered:

  • Tailored system configuration, including additional modules for drying, dewatering etc. upon request
  • Support for permission application
  • Advice for implementation of required infrastructure, technical interfaces etc.
  • Each plant before start-up is subjected to a comprehensive functional test, together with training for personnel

You want to get to know us? Do you have any questions? Please contact us. We will also keep you up to date with newsletters.

Possibilities of contract design

As an alternative to purchasing a PYREG® solution, an operator model may be agreed as well. Further- more, support is possible for commercialization of fertilizer products. Take-over of phosphorus fertilizer produced is possible, too.

SUPPLEMENTARY OPTIONS

For the ideal integration of PYREG® technology into the existing infrastructure, we are offering a variety of supplementary components, like conveying or storing technology as well as the appropriate embedding into energy and heat concept.

ON-SITE SERVICE

Also for running production, assistance by our qualified service team may be agreed: Remote monitoring as well as on-site maintenance can be chosen. Each service agreement will precisely be adapted to the individual requirements of the customer. A service hotline for emergency cases is provided.